Business Analysis Services

Velvetech’s team of Business Analysts helps companies turn their tech ideas into viable solutions while staying on time and on budget. We bridge the gap between all project stakeholders, elicit requirements, and craft accurate documentation.

Why You Need a Business Analyst on Your Software Project


Business analysis (BA) in software development is the essential process that incorporates defining business needs, validating project ideas and feasibility, and facilitating communication between you and the tech team. It ensures that your future solution is built in alignment with operational requirements and addresses initial goals.

At Velvetech, we are not just following the BABOK Guide that’s recognized globally as the standard of business analysis. We are certified as an Endorsed Education Provider by IIBA, and our BA professionals have earned core certifications like ECBA, CCBA, and CBAP — knowledge and skills that drive tangible results for our clients.


Our Business Analysis Services

Strategy Analysis

Strategy Analysis

Through BA consulting and strategy development, we help companies assess the current state of the business, analyze market trends, and evaluate the overall vision to come up with effective solutions.

Business Process Mapping

Business Process Mapping

We create detailed maps that illustrate the flow of activities, decision points, and interactions within a process to understand better current needs and opportunities and identify areas for improvement.

Software Audit

Software Audit

To improve your business processes, reduce costs, and find the perfect solution, our team conducts an audit of your existing software and assesses its licenses, usage, compliance, and overall efficiency.

Requirements Elicitation

Requirements Elicitation & Analysis

One of the key services our BA team provides is gathering and analyzing your needs and expectations to define functional and non-functional requirements and ensure predictable project results.

Prototyping and Wireframing

Prototyping and Wireframing

With prototypes and wireframes, we illustrate user interfaces and functionalities to show you how your product or system will look and feel and get you feedback early on to meet your expectations.

Risk Analysis and Mitigation

Risk Analysis and Mitigation

You can rely on our company and business analysis expertise to proactively manage challenges and mitigate risks, as our BAs will help you assess project threats and build a plan to address them.

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Following the BABOK Areas of Knowledge

Planning and Monitoring

Our business analysts not only plan project activities and deliverables but also guide stakeholder engagement and information management, improving performance where needed.

Elicitation and Collaboration

We obtain the required information in detail from the stakeholders to thoroughly conduct elicitation, confirm results, and communicate them back, working together towards a common goal.

Requirement Lifecycle Management

This part of our business analysis services includes managing requirements across the entire lifecycle: we trace, maintain, prioritize, assess, and approve them to deliver exceptional results.

Requirements Analysis

Our team of BAs uses matrices, tables, and diagrams to analyze requirements and validate them while developing requirements architecture and aligning all information at the key levels.

Design Definition

We consider available resources and constraints to further define design options, describe potential value, and recommend a solution to address the previously outlined requirements.

Solution Evaluation

Business Analysts at Velvetech continuously measure and analyze the solution’s performance, assess its limitations, and suggest ways to improve its value for your business.

Webinar: Business Analysis for Predictable Results in IT Projects

Business Analysis for Predictable Results in IT Projects

Feeling that your tech endeavors don’t always match your business goals and desired outcomes?

Watch our webinar to explore the best business analysis practices and techniques to bridge the gap between a vision and IT execution.


Results You Get with Business Analysis

For Your Business

  • Clearly defined business needs
  • Well-aligned strategy
  • Optimized costs
  • Enhanced decision-making

For Your Project

  • Project visibility and control
  • Streamlined communications
  • Structured project documentation
  • Reduced project risks

For Your Product

  • Agile product roadmap
  • Validated idea feasibility
  • Accelerated time-to-market
  • Increased customer satisfaction

A Concept Behind Business Analysis


Our BAs identify, assess, and support the implementation of changes that impact systems, processes, or organizational structures.


We work to understand business objectives, requirements, and constraints to ensure that your solution aligns with the identified needs.


During the BA process, we assess alternative options for your solution and make sure that the one you get is feasible and effective.

A Concept Behind Business Analysis


Our team understands that smooth communication is crucial for success and facilitates collaboration at every stage.


With our BA services, you’ll have all the benefits, costs, and risks laid out to add maximum value and improve decision-making.


We consider factors like organizational culture, industry regulations, and external influences that may impact the success of a project.


Aspiring to Support Your Business


Years of experience in delivering enterprise software allowed us to accumulate the right knowledge and skills that we apply for effective business analysis of complex enterprise-level projects.


We’ve become a strategic partner for many SMBs, providing them with tech consultancy, analysis, and development services, focusing on the solution’s scalability to support business growth.


We know what challenges you face as a startup and will help you manage any resource constraints, mitigate risks, and build an MVP first to validate your idea before developing a full-featured product.


Business Analysis Process We Follow


Identifying Project Stakeholders

As the first step, our team defines all the key project players to ensure comprehensive engagement and gather diverse perspectives throughout the project life cycle.


Defining Business Objectives

To guide the further development of requirements and set the direction for the entire development process, we clarify the goals and desired outcomes of the project.


Gathering and Eliciting Requirements

Next, we outline the functionalities and constraints your future solution should fulfill and define quality attributes such as performance, security, and usability.


Documenting Requirements

We thoroughly document both functional and non-functional requirements to provide a clear and concise foundation for successful project implementation.


Modeling and Prototyping

Here, we build models and prototypes using flowcharts, wireframes, and mock-ups to help you visualize your solution, refine requirements, and validate design.


Managing Changes

BA’s team systematically evaluates, approves, and incorporates changes into the project while making sure they don’t critically impact timelines and resources.


Supporting the Project through SDLC

Business Analysts keep supporting the project and collaborating with all stakeholders, providing clarifications and addressing any issues related to requirements.


Verifying and Validating the Solution

Finally, we review and assess the delivered solution, verifying that it is effective, meets high-quality standards, and is built in alignment with the intended goals.


How You Can Partner with Us

BA as a Part of Full-Cycle Development

BA as a Part of Full-Cycle Development

From the initial project concept to final delivery, Business Analysts will support you throughout the entire software development lifecycle.

BA as a Part of a Dedicated Team

BA as a Part of a Dedicated Team

Integrate a Business Analyst into your project at any time — whether it’s BA consulting, a discovery phase, or ongoing product development.

Business Analysis as a Service

Business Analysis as a Service

Leverage business analysis as a standalone service to benefit from its flexibility and scale up or down based on your project needs.

It Always Starts with a Conversation


Key Principles of BA We Rely On


We use historical data, industry benchmarks, and expert judgment to make project results more predictable and anticipate timelines and potential challenges.


We support clarity in our communication and decision-making to ensure that all stakeholders have a clear understanding of project goals and progress.


We maintain trust and offer our business analysis solutions under the principle of reliability, competence, and commitment to delivering business value.

case studies

Dental Appointment Scheduling Platform

The project was to enhance user experience with the dental marketplace and streamline appointment scheduling for both patients and dental providers. In addition to functionality improvement, our team scrutinized each Practice Management System to ensure their seamless integration with the platform for a smooth experience.

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case studies

Education Software Development

Velvetech collaborated with an education software provider to help them enhance teaching and learning experiences. Together with the client, our BA team identified opportunities for improvement and elaborated on the roadmap to build a solution for an optimized assessment process and student monitoring.

case studies

With deep expertise in the delivery of fintech solutions, Velvetech’s business analysts provided the client with a prototype of a SaaS investment platform that was further developed into a robust product. It helped Supervest bridge the gap between investors, MCA funding companies, and merchants seeking capital.

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case studies

When the client turned to Velvetech, they relied on Excel spreadsheets to process data from dental and insurance companies. Our team built a custom solution that automated document management and report generation, with BA experts grasping the company’s pain points and providing a step-by-step project plan.

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case studies

The client was looking to grow its website audience and enhance user engagement. For that, we analyzed their current solution and suggested redesigning it to add new functionality and improve performance. The work also included cloud migration and API creation to lay the ground for further mobile app development.

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What Our Clients Say

The solution has dramatically reduced manual requirements and improved operational scalability. With a vested interest in product efficacy, Velvetech strove to understand business needs and readily proposed valuable, experienced ideas. Organized project management enabled a cooperative partnership.

Robert D. Peck
Robert D. Peck20/20 Foresight

We didn’t have the resources in-house to accelerate our opportunities, and we would still not be to market if we hadn’t gone to a very capable outside contractor to help to accelerate our process. Velvetech were very articulate, polite and professional. We’re very pleased with our working relationship with Velvetech and hope they can be part of our operation into the foreseeable future.

Gerald Bedwell
Gerald BedwellIncreMedical, LLC

I just want to express how satisfied I am with the Velvetech team. As a prior DIO working with many offshore teams including teams I built and managed, the Velvetech team has been the most pleasant and easiest to work with. Everything from communication, documents, code quality, and understanding of our requirements has been top-notch.

Mark Werner
Mark WernerWellfit

Velvetech has proved invaluable in helping us create a product that did not exist and figuring out all the minor details that would go along with the software. They are innovative, smart, and agile. As a startup founder, I can report that their comprehensive service will absolutely get you from business plan to a functioning company.

Jeffrey Levy
Jeffrey LevyFounder,
Runners High Studio

I would recommend Velvetech services because through the entire process of our project we felt well informed, listened to, and had full confidence in the technical ability of the team. Additionally, we appreciate the responsiveness and value.

Diane Janson
Diane JansonDirector of IT,
DataGuard USA

Business Analysis Tools We Use

Communication Tools

  • Microsoft Teams
  • Slack
  • Zoom
  • GoTo Meeting

Collaboration Tools

  • Confluence
  • Asana
  • Jira
  • Trello

Prototyping and Modeling Tools

  • Lucidchart
  • Balsamiq
  • Pencil
  • Microsoft Visio

Ready to Innovate and Advance with Us?


IIBA-Certified Team of Experienced Professionals

With more than 20 years of software development experience behind, Velvetech has elaborated a robust approach to deliver tangible outcomes through the entire project lifecycle. We’re partnering with businesses from various industries to help them accelerate their tech initiatives.

Among the services our clients leverage are IT consulting and business analysis, which we provide to support the implementation of effective solutions. Our BA team uses the best practices and tools recommended by the IIBA to align technology with our client’s business objectives.

  • Established BA Process
  • Transparent Communication
  • 3-Day Proof of Concept
  • Agile Development Approach
  • Full-Cycle Development Teams
  • Flexible Engagement Models

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