Our Services
BUSINESS CHALLENGES
Areas Where RPA Is Most Helpful
Document Processing
Whether it’s invoices, contracts, or even Excel sheets, RPA will accelerate processing times, minimize errors, and streamline the entire document lifecycle.
Report Automation
By extracting data from diverse resources, RPA can help you automate the generation, analysis, and distribution of reports and improve your decision-making.
Planning and Scheduling
With RPA, it becomes easy to optimize planning and scheduling processes when it comes to workforce and project management or resource allocation.
Workflow Automation
RPA is great for business process automation as it orchestrates tasks across various departments, enhances collaboration, and supports a smooth flow of work.
Data Transfer and Entry
While accelerating processes that involve data entry and its migration between apps and databases, RPA ensures data consistency and reduced errors.
Customer Service
Automation of routine tasks, processing transactions, and responses to customer queries — are just a few ways of how RPA enhances the customer service.
OUR FOCUS
RPA Services We Deliver
RPA Consulting and Strategy Planning
Process Assessment and Optimization
RPA Development and Implementation
RPA Integration with Other Systems
AI-Based Cognitive Automation
RPA Maintenance and Upgrade
Let’s start with RPA consulting services first
Contact NowCHOOSE RIGHT
Types of Robotic Process Automation
Attended
If operations that you want to automate involve human judgment and decision-making, then consider the attended type of RPA. It’s about human-robot collaboration, where software bots operate on the user’s desktop and work alongside humans, assisting them with routine activities and enhancing productivity.
Unattended
If you seek RPA integration that would spare your team intervention, unattended RPA bots are your way to go. They are programmed to execute predefined tasks independently, often in the background, and can automate continuous and large-scale processes. No need for manual oversight in this case.
Hybrid
Easy to guess, hybrid RPA automation combines the features of both attended and unattended, offering more flexibility and scalability. Such bots can operate on their own when required and involve human collaboration for specific tasks. This balanced approach can address a variety of automation needs at once.
POINT OF VIEW
When Choose Robotic Process Automation?
You might wonder whether RPA development is the right fit for your business and if AI-based automation or even a traditional one is a better choice. The decision here will hinge on the nature of your company processes. RPA is a perfect solution if you deal with rule-based, repetitive tasks and need quick implementation.
On the other hand, scenarios involving unstructured data and relying on complex decision-making require advanced capabilities of AI. If you don’t need any cognitive features, that can be found in both RPA and AI automation, and have structured processes, then traditional automation can be the optimal solution.
OUR EXPERTISE
Key RPA Integrations
Enterprise Resource Planning
Combine the forces of robotic process automation and ERP systems, which allow for automated data entry, invoice processing, order fulfillment, and more.
Customer Relationship Management
Integrated into a CRM solution, RPA automates tasks like lead data entry, contact updates, or sales processing to empower customer service teams.
Document Management Systems
RPA elevates the accuracy and accessibility of business documents by streamlining their sorting, indexing, and retrieval while reducing manual effort.
Data Analytics and BI Tools
Data analytics and business intelligence complement RPA to elevate decision-making and further power data extraction, cleansing, and report generation.
Human Resources Software
HR and RPA software work together to enable HR teams to facilitate core operations like employee onboarding, payroll processing, and leave management.
eCommerce Platforms
The incorporation of RPA tools into eCommerce solutions helps streamline order processing, inventory management, and customer communications.
FEATURED CASE STUDY
20/20 Foresight, a leading executive search agency, turned to Velvetech as one of the top providers among robotic process automation vendors. We have suggested building an RPA solution that eventually helped the company grow its customer base by 20% and reduce operational costs.
Read NowNot sure which one to start with?
CONTACT USBENEFITS
Reasons for RPA Adoption
Cost Reduction
Since robotic process automation tools reduce human error and minimize inefficiency, they lower operational expenses and drive cost reduction.
Improved Process Accuracy
With RPA, you get tasks executed based on predefined rules with precision and consistency, so it’s natural that your process accuracy improves.
Increased Scalability
As your business needs might evolve and workload increases, RPA allows you to scale easily by quickly deploying additional software bots.
Enhanced Productivity
Implementing RPA will free your employees from mundane tasks and enable them to focus on higher-value activities that require human creativity.
Quick Implementation
User-friendly interfaces and non-invasive deployment of the RPA technology provide quick automation without disrupting existing workflows.
Continuous Operations
Software bots can run 24/7 to ensure continuous operations, reducing dependency on manual intervention even outside regular business hours.
Fewer Errors
As follows from the previous points, eliminating manual data entry and human intervention results in minimized errors and discrepancies.
High ROI
RPA is proven to deliver a high return on investment by driving efficiency gains and improving profitability and competitive advantage.
USE CASES
RPA Applications Across Business Functions
Finance and Accounting
- Invoice processing and reconciliation
- Accounts payable and receivable automation
- Financial statement generation
Human Resources
- Employee onboarding and offboarding
- Leave request processing
- Payroll automation
Customer Service
- Automated response to common queries
- Ticket routing and resolution
- Customer data validation and updating
Supply Chain Management
- Order processing and tracking
- Inventory management
- Supplier onboarding and communication
IT Operations
- System and network monitoring
- User access management
- Help desk ticket resolution
Marketing and Sales
- Lead generation and qualification
- Data entry for customer relationship management
- Email campaign management
Legal Processes
- Contract review and analysis
- Document classification and indexing
- Legal research support
Facilities Management
- Maintenance request processing
- Space allocation and management
- Energy consumption monitoring
WHY VELVETECH
Your Reliable Robotic Process Automation Services Provider
Velvetech has spent more than 20 years helping companies optimize their operations. This time has allowed us to accumulate extensive experience and learn how to craft a tailored approach to every client, depending on the case and business field.
Whether it’s developing custom solutions, deploying robust off-the-shelf tools, or integrating various systems — we know how to get your automation ball rolling. The ability to deliver exactly what the client needs makes us a trusted RPA development company.
- Focus on the Security
- Full-Cycle Development
- 3-Day Proof of Concept
- 1 Week to Ramp Up a Team
- Flexible Engagement Models
OUR APPROACH
RPA Process We Follow
1
Discovery
We identify automation opportunities and assess the feasibility of implementing an RPA solution.
2
Design
Our team develops a comprehensive plan outlining the workflow, logic, and architecture of your RPA solution.
3
Deployment
We deploy the solution to your environment, configuring bots and integrating them with existing systems.
4
Testing
We use functional, regression, and user acceptance testing to validate RPA functionality and performance.
5
Delivery
Next, we provide comprehensive documentation and help facilitate the solution’s adoption and usage.
6
Support
We offer timely assistance, troubleshooting, and updates to maximize the benefits of automation.
Ready to Take the First Step?
Let’s Talk Testimonials
What Our Clients Say
The solution has dramatically reduced manual requirements and improved operational scalability. With a vested interest in product efficacy, Velvetech strove to understand business needs and readily proposed valuable, experienced ideas. Organized project management enabled a cooperative partnership.
20/20 Foresight
Velvetech has made a significant improvement in our peace of mind in terms of IT support. There’s not been one technology-related problem or issue that Velvetech hasn’t been able to solve. We’ve worked with a lot of tech firms over the years that were never able to figure things out. Velvetech is able to figure out every issue we face, which is excellent.
Leider Greenhouses
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