Robotic Process Automation

We offer RPA implementation services that include consulting, development, and deployment of software bots to help businesses automate their routine processes and focus on more meaningful and creative activities.

Areas Where RPA Is Most Helpful

Document Processing

Document Processing

Whether it’s invoices, contracts, or even Excel sheets, RPA will accelerate processing times, minimize errors, and streamline the entire document lifecycle.

Report Automation

Report Automation

By extracting data from diverse resources, RPA can help you automate the generation, analysis, and distribution of reports and improve your decision-making.

Planning and Scheduling

Planning and Scheduling

With RPA, it becomes easy to optimize planning and scheduling processes when it comes to workforce and project management or resource allocation.

Workflow Automation

Workflow Automation

RPA is great for business process automation as it orchestrates tasks across various departments, enhances collaboration, and supports a smooth flow of work.

Data Transfer and Entry

Data Transfer and Entry

While accelerating processes that involve data entry and its migration between apps and databases, RPA ensures data consistency and reduced errors.

Customer Service

Customer Service

Automation of routine tasks, processing transactions, and responses to customer queries — are just a few ways of how RPA enhances the customer service.


RPA Services We Deliver

RPA Consulting and Strategy Planning

We help businesses identify automation opportunities, build a strategy roadmap, and align RPA initiatives with business objectives.

Process Assessment and Optimization

Our robotic process automation services include thorough business analysis to assess existing operations and define areas for optimization.

RPA Development and Implementation

Velvetech will bring your automation projects to life by creating custom solutions or deploying off-the-shelf ones to enhance your team’s productivity.

RPA Integration with Other Systems

Our expertise in system integration enhances data flow, communication, and collaboration as we help you build a unified automation ecosystem.

AI-Based Cognitive Automation

By leveraging AI, Generative AI, or ML, we’ll add a layer of intelligence to enable your RPA solution to understand, learn, and make informed decisions.

RPA Maintenance and Upgrade

We’ll take care of your RPA solution and upgrade it when needed to ensure that it remains effective, secure, and aligned with changing circumstances.

Let’s start with RPA consulting services first

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Types of Robotic Process Automation

Attended RPA


If operations that you want to automate involve human judgment and decision-making, then consider the attended type of RPA. It’s about human-robot collaboration, where software bots operate on the user’s desktop and work alongside humans, assisting them with routine activities and enhancing productivity.

Unattended RPA


If you seek RPA integration that would spare your team intervention, unattended RPA bots are your way to go. They are programmed to execute predefined tasks independently, often in the background, and can automate continuous and large-scale processes. No need for manual oversight in this case.

Hybrid RPA


Easy to guess, hybrid RPA automation combines the features of both attended and unattended, offering more flexibility and scalability. Such bots can operate on their own when required and involve human collaboration for specific tasks. This balanced approach can address a variety of automation needs at once.


When Choose Robotic Process Automation?

You might wonder whether RPA development is the right fit for your business and if AI-based automation or even a traditional one is a better choice. The decision here will hinge on the nature of your company processes. RPA is a perfect solution if you deal with rule-based, repetitive tasks and need quick implementation.

On the other hand, scenarios involving unstructured data and relying on complex decision-making require advanced capabilities of AI. If you don’t need any cognitive features, that can be found in both RPA and AI automation, and have structured processes, then traditional automation can be the optimal solution.


Key RPA Integrations

Enterprise Resource Planning

Combine the forces of robotic process automation and ERP systems, which allow for automated data entry, invoice processing, order fulfillment, and more.

Customer Relationship Management

Integrated into a CRM solution, RPA automates tasks like lead data entry, contact updates, or sales processing to empower customer service teams.

Document Management Systems

RPA elevates the accuracy and accessibility of business documents by streamlining their sorting, indexing, and retrieval while reducing manual effort.

RPA Integrations

Data Analytics and BI Tools

Data analytics and business intelligence complement RPA to elevate decision-making and further power data extraction, cleansing, and report generation.

Human Resources Software

HR and RPA software work together to enable HR teams to facilitate core operations like employee onboarding, payroll processing, and leave management.

eCommerce Platforms

The incorporation of RPA tools into eCommerce solutions helps streamline order processing, inventory management, and customer communications.


20/20 Foresight, a leading executive search agency, turned to Velvetech as one of the top providers among robotic process automation vendors. We have suggested building an RPA solution that eventually helped the company grow its customer base by 20% and reduce operational costs.

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Reasons for RPA Adoption

Cost Reduction

Since robotic process automation tools reduce human error and minimize inefficiency, they lower operational expenses and drive cost reduction.

Improved Process Accuracy

With RPA, you get tasks executed based on predefined rules with precision and consistency, so it’s natural that your process accuracy improves.

Increased Scalability

As your business needs might evolve and workload increases, RPA allows you to scale easily by quickly deploying additional software bots.

Enhanced Productivity

Implementing RPA will free your employees from mundane tasks and enable them to focus on higher-value activities that require human creativity.

Quick Implementation

User-friendly interfaces and non-invasive deployment of the RPA technology provide quick automation without disrupting existing workflows.

Continuous Operations

Software bots can run 24/7 to ensure continuous operations, reducing dependency on manual intervention even outside regular business hours.

Fewer Errors

As follows from the previous points, eliminating manual data entry and human intervention results in minimized errors and discrepancies.

High ROI

RPA is proven to deliver a high return on investment by driving efficiency gains and improving profitability and competitive advantage.


RPA Applications Across Business Functions

Finance and Accounting

  • Invoice processing and reconciliation
  • Accounts payable and receivable automation
  • Financial statement generation

Human Resources

  • Employee onboarding and offboarding
  • Leave request processing
  • Payroll automation

Customer Service

  • Automated response to common queries
  • Ticket routing and resolution
  • Customer data validation and updating

Supply Chain Management

  • Order processing and tracking
  • Inventory management
  • Supplier onboarding and communication

IT Operations

  • System and network monitoring
  • User access management
  • Help desk ticket resolution

Marketing and Sales

  • Lead generation and qualification
  • Data entry for customer relationship management
  • Email campaign management

Legal Processes

  • Contract review and analysis
  • Document classification and indexing
  • Legal research support

Facilities Management

  • Maintenance request processing
  • Space allocation and management
  • Energy consumption monitoring

Your Reliable Robotic Process Automation Services Provider

Velvetech has spent more than 20 years helping companies optimize their operations. This time has allowed us to accumulate extensive experience and learn how to craft a tailored approach to every client, depending on the case and business field.

Whether it’s developing custom solutions, deploying robust off-the-shelf tools, or integrating various systems — we know how to get your automation ball rolling. The ability to deliver exactly what the client needs makes us a trusted RPA development company.

  • Focus on the Security
  • Full-Cycle Development
  • 3-Day Proof of Concept
  • 1 Week to Ramp Up a Team
  • Flexible Engagement Models

RPA Process We Follow



We identify automation opportunities and assess the feasibility of implementing an RPA solution.



Our team develops a comprehensive plan outlining the workflow, logic, and architecture of your RPA solution.



We deploy the solution to your environment, configuring bots and integrating them with existing systems.



We use functional, regression, and user acceptance testing to validate RPA functionality and performance.



Next, we provide comprehensive documentation and help facilitate the solution’s adoption and usage.



We offer timely assistance, troubleshooting, and updates to maximize the benefits of automation.

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What Our Clients Say

The solution has dramatically reduced manual requirements and improved operational scalability. With a vested interest in product efficacy, Velvetech strove to understand business needs and readily proposed valuable, experienced ideas. Organized project management enabled a cooperative partnership.

Robert D. Peck
Robert D. Peck20/20 Foresight

Velvetech streamlined, fixed bugs and added functionality to the web-based application that my company and our clients rely on daily for accurate and insightful data. As the team learned about our needs and industry, they have been able to anticipate and recommend enhancements that we never knew were possible. They are easy to work with and intuitive.

Rachel WaguespackReal Data Strategies

Velvetech has made a significant improvement in our peace of mind in terms of IT support. There’s not been one technology-related problem or issue that Velvetech hasn’t been able to solve. We’ve worked with a lot of tech firms over the years that were never able to figure things out. Velvetech is able to figure out every issue we face, which is excellent.

Kit Pierri
Kit PierriLeider Greenhouses

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